Effective Date: 1 November 2025

EcoGreen Pro Pty Ltd is committed to protecting your privacy. This policy explains how we collect, use, and store your personal information.

1. Information Collection

We collect personal information necessary to provide our services, including:

• Name and contact details (phone, email, address)
• Payment information for online bookings
• Service details (vehicle type, property size, service options)

2. Use of Information

Your information is used to:

• Process bookings and payments
• Communicate about appointments, promotions, or service updates
• Ensure safe and effective service delivery
• Send marketing communications about EcoGreen Pro services, special offers, or related information (you can opt out at any time)

3. Sharing Information

• We do not sell or rent your information to third parties.
• Information may be shared with payment processors and service providers as necessary to complete your booking.
• We may disclose information if required by law.

4. Data Security

• EcoGreen Pro implements reasonable security measures to protect your personal data.
• Payment information is processed securely via our payment gateway Stripe; we do not store full credit card details on our systems.

5. Your Rights

• You may request access to, or correction of, your personal information.
• You may unsubscribe from marketing communications at any time.

6. Changes to This Policy

• EcoGreen Pro may update this Privacy Policy from time to time.
• The latest version will be posted on our website, and continued use of our services constitutes acceptance of any updates.